Client Results
“Promoting from within industry gets you strong expertise and high individual performers, but doesn’t always develop strong leaders that can nurture and grow your property managers and the future leaders of the company.
Our field leadership team consists of 20 veteran hotel operators who grew up in the business. They are all high alpha individuals with a strong history of getting results. Combined they have over 500 years of hotel experience bringing to mind the old saying, “you can’t teach an old dog new tricks”.
Seeing this opportunity, we invited Brooke into our organization. She took the time to understand my goals and the organizational needs. She customized her efforts to the skills and aptitude of my leadership team to focus on coaching and development.
She facilitated the group for a multi-day workshop and had individual coaching sessions with each Regional Vice President to give them individual attention and support.
We learned how to understand the individual needs of our managers in both communication and motivation and the results are astonishing. We’ve had multiple years of record low management turnover and dramatic increases in our “promote from within” statistics.
Brooke was instrumental in changing the focus of my team from management to leadership. It was an enjoyable and transformational experience.”
~ Angelo Lombardi
Executive Vice President and Chief Operating Officer
La Quinta Holdings, Inc
“Brooke has an uncanny ability to quickly identify a leader’s challenges and just as quickly, identify solutions that are immediately applicable. When I started my coaching engagement with Brooke, I was experiencing leadership challenges that were impeding not only my ability to succeed, but also my team members’ abilities to succeed. Brooke assessed my biggest needs and laid out a customized plan that entailed one-on-one coaching, excellent reading materials that were laser targeted to my leadership development, and physiological approaches when leading through various tough situations. Brooke’s leadership coaching is both in-depth and easy to apply. I utilize the tools and processes Brooke established for me on a daily basis. As leaders, we must understand that our growth can never end. This coaching engagement with Brooke has established a firm foundation from which to excel and continue to grow my leadership skills.”
~ Tracy Syler-Jones
Vice Chancellor
Marketing & Communication
Texas Christian University
“Working with Brooke helped me to overcome my need to be perfect and taught me the importance of demonstrating compassion for myself. This self-compassion has enabled me to be more compassionate with those I lead and has helped me to become a level 5 leader.
Before working with Brooke, I was paralyzed by my need to be perfect and now I recognize the importance of failure for continued growth. This realization has increased my confidence and has allowed me to tackle several tough projects and gain recognition in my industry.
Brooke has helped me to overcome deep seated insecurities and enabled me to be more authentic. This authenticity has helped me to connect with those I lead on a much deeper level.”
~ Amy Ladd, MBA
Sergeant
Fort Worth Police Department
“I have known Brooke personally and professionally for over 20 years. She is a consummate professional and one of the most “can-do” people I know. For the past six years, Brooke has helped me design and lead my Leadership Team’s annual offsite retreat. Each year, as we design the professional development portion of the retreat, Brooke listens to what is going on in the business and with our team as a whole. After so many years working with this team, she has the team’s complete trust as a facilitator, knowing that she is a wealth of knowledge developmentally, and that she will hold all of them (including me) accountable to being engaged in the discussion, and to acting upon the concepts learned throughout the coming year – after all, they will see her again next year. Brooke is, quite simply, a critical part of my team’s success and professional development.”
~ Jim Forson
Executive Vice President and Chief Financial Officer
La Quinta
“Brooke began conducting training for North Lake College more than 10 years ago. Then we started engaging her for a number of different leadership experiences including 360 Leadership assessments, individual and team coaching, and facilitation of a next leadership coaching program she developed with our next-generation leaders in mind. Brooke has become part of our North Lake College family, and is my go-to coach for any kind of leadership or coaching situation.
Brooke’s coaching style seems to work well for virtually any audience. From seasoned professionals to first-time leaders, men, women, you name it. Brooke has a casual, yet firm style that helps us feel comfortable confiding our challenges while also holding us accountable for mutually agreed upon goals. I continue to be amazed at how quickly and easily she brings forward a simple tool for addressing any situation we are tackling.”
~ Christa Slejko
President at North Lake College
